Support
- Total activity 75
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 23
Articles
Recent activity by Support-
Does FlipTree seek authorization/pre-authorization hold on the customer's payment method for service request payment before service provider starts the service request?
Yes. We may seek authorization/pre-authorization hold to verify that sufficient funds are available on the customer's payment method to cover the service request payment. This will appear as a pend...
-
When does FlipTree charge the service request payment?
Service request payment is charged to the customer's payment method at the completion of a service request, and is initiated by the service provider. FlipTree will email you the receipt upon succes...
-
What is a payment method?
Payment method in your profile means a current, valid, accepted method of payment such as credit, debit or prepaid card to make service request payments.
-
Can I save multiple payment methods in my profile?
Yes. Your preferred payment method will be used to process service request payments.
-
Does FlipTree seek authorization/pre-authorization hold on the member's payment method for service request payment before provider starts the service request?
Yes. We may seek authorization/pre-authorization hold to verify that sufficient funds are available on the member's payment method to cover the service request payment. This will appear as a pendin...
-
When does FlipTree charge the service request payment?
Service request payment is charged to the member's payment method at the completion of a service request, and is initiated by the provider. FlipTree will email you the receipt upon successful payme...
-
Am I Charged a Sales Tax?
State tax laws require FlipTree, to collect and remit sales tax on certain transactions. Depending on the state and the task, sales tax may be charged. If your task involves a taxable service, you...
-
How can I open a service request complaint?
Please click here to contact our member service to open a service request complaint
-
What questions should I ask the provider?
You should ask for a copy of the provider's insurance policy to make sure that the provider is carrying a valid insurance with appropriate coverage. You can also ask the provider for the contractor...
-
How can I reschedule my booking?
You can reschedule your booking by going into the chat window of your booking, and then clicking Reschedule button at the bottom left. Once you select and submit the new time for the booking, the r...