Support
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Recent activity by Support-
Will FlipTree send me app notifications for my service appointments?
Yes.
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How can I contact FlipTree's member service?
Please click here to contact our member service.
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I requested a password reset but I have not received the one-time passcode (OTP) and it is more than five (5) minutes. What should I do?
If, after requesting a reset of your password, you do not receive the one-time passcode (OTP), check the spam or junk mail folder and search for an email with the title "One-time passcode from F...
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How are the service offerings rates set on FlipTree?
Providers set the rates themselves for their service offerings on FlipTree.
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Can a member become a provider on FlipTree?
Yes. To help and support your communities, we encourage all members to become providers on FlipTree. All providers will continue to have member access on FlipTree.
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Are providers required to have liability insurance?
Yes.
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How can I switch between member and provider pages on FlipTree?
You can switch between member and provider pages by clicking MEMBER, PROVIDER buttons on the top of FlipTree home page.
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How does FlipTree charge service request payments?
FlipTree charges the payment method in your profile for service request payments.
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What is a payment method?
Payment method in your profile means a current, valid, accepted method of payment such as credit, debit or prepaid card to make service request payments.
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Can I save multiple payment methods in my profile?
Yes. Your preferred payment method will be used to process service request payments.