General
- What is FlipTree?
- Why is the tree upside down?
- Does FlipTree have separate mobile apps for members and providers?
- Does FlipTree have a website?
- Does FlipTree have a help center?
- Is FlipTree focused on creating opportunities for individuals in a community?
Background Checks
- Does FlipTree conduct background checks and identity verification on all providers?
- What are the requirements for provider onboarding?
- Do I have to pay for my background checks and identity verification on FlipTree?
- What is the difference between background check and identity verification?
- Why does FlipTree ask for my social security number, government-issued photo ID (driver's license or state identification document), date of birth and address?
- How long does it take to complete my background check?
Members
- Do I have to pay any fee to be a member on FlipTree?
- Can I chat with members in my community on FlipTree?
- Can I post jobs on FlipTree?
- Can I post deals and ads on FlipTree?
- Can I create volunteer events on FlipTree?
- Can I register for volunteer events on FlipTree?
Providers
- Do I have to pay any fee to be a provider on FlipTree?
- How can I become a provider on FlipTree?
- Can I offer multiple services on FlipTree?
- Does FlipTree require providers to sign a contract with FlipTree?
- Does FlipTree charge advertising fees to providers?
- Does FlipTree charge job lead fees to providers?
Cancellations
- What is FlipTree's cancellation policy for confirmed service appointments by a member?
- What is FlipTree's cancellation policy for confirmed service appointments by a provider?
- What is twenty-four (24) hour automatic cancellation of service appointment requests?
- What is FlipTree's policy on rescheduling service appointments?
Ratings
App Features
- Does FlipTree have separate mobile apps for members and providers?
- How can I switch between member and provider pages on FlipTree?
- Does FlipTree send service request notifications only through the FlipTree app?
- Will FlipTree send me app notifications for my service appointments?
- Does the FlipTree calendar integrate with my phone calendar?
- Does FlipTree do payment processing for members and providers?